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Data Privacy and Customer Protection in Botswana Banking

intermediate
8 hours
3 modules
theory
15 minutes
What Constitutes Personal Data in Banking

Module 1 · Lesson 1 · Free Preview

Personal Data in the Banking Context

Definition Under the Data Protection Act

Personal data means any information relating to an identified or identifiable natural person (data subject).

A person is identifiable if they can be identified, directly or indirectly, by reference to an identifier such as a name, ID number, location data, or online identifier.

Categories of Personal Data Held by Banks

Basic Identity Data

  • Full name
  • National ID number (Omang)
  • Date of birth
  • Nationality and citizenship status
  • Passport number

Contact Data

  • Physical address
  • Email address
  • Phone number(s)
  • Next of kin details

Financial Data

  • Account numbers and balances
  • Transaction history
  • Credit scores and credit history
  • Loan details and repayment history
  • Investment portfolio details
  • Salary and income information

Sensitive Personal Data (Requiring Extra Protection)

  • Biometric data (fingerprints for KYC)
  • Health information (for insurance products)
  • Tax identification numbers
  • Beneficial ownership information

Behavioural Data

  • Transaction patterns and spending habits
  • Online banking usage patterns
  • Location data from ATM/card transacti

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Customer Data Protection in Banking

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